As pointed out by a number of our readers, the BTN has an apology on their site, though you have to search for it.
If you go to About Us and then Contact Us, one of the drop-down choices is about the Purdue/Western Michigan game. When you select that, you get the following mea culpa:
"We sincerely apologize for our technical difficulties during tonight's Purdue-Western Carolina game. We experienced a transmission failure that prevented us from being able to carry the Purdue game. We recognize that it is completely unacceptable and we will do everything necessary to prevent this from happening again."
I attempted to send a note regarding Hall's attitude through this, including the BS address, etc., but as another reader pointed out, it won't let you complete it. Nicely done, BTN.